FAQs
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What should I do if my phone is lost or stolen?
Call 132 032 and say ‘Cardless Cash’ when prompted to change your online banking credentials so that no one else can use Cardless Cash or access Mobile Banking.
We are currently experiencing a high volume of calls as a result of COVID-19, but we are here to help. If you are concerned about your Home Loan repayments, please go to the home loans support page. If you are a Business customer and need help, please go to the business relief page.
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Call 132 032 and say ‘Cardless Cash’ when prompted to change your online banking credentials so that no one else can use Cardless Cash or access Mobile Banking.