Skip to main content Skip to main navigation
Skip to access and inclusion page Skip to search input


How do I delete or change my credit card repayment reminder preferences in the Mobile Banking app?

  1. Open and sign in to the Westpac Mobile Banking app.
  2. Tap the 'Self serve' icon within the action bar at the bottom of the screen.
  3. Scroll to the bottom of the menu and select 'SMS and email alerts' under Profile settings
  4. Select 'Credit card notifications' on the Messages and alerts screen.
  5. On the Repayment reminder screen, select a credit card to change that cards reminder preferences. Tap 'Not Subscribed' to stop receiving the reminder and tap either 'SMS' or 'Email' to change the Reminder type. Then tap Save.