FAQs

My device has been lost or stolen. How can I keep my card safe in Apple Pay?

If your device has been lost or stolen, you can prevent unauthorised payments being made with your card on Apple Pay by:

• Remotely locking your iPhone, iPad or Apple Watch using the Find My app service to mark as lost. The ability to make payments on the device is suspended when it is put in Lost Mode
• Permanently erasing all the data on your iPhone or iPad using the Find My app service. All your card information will be deleted from the device
• Placing a temporary block on your card account via Westpac Online Banking.