FAQs

How do Business Networks use PayTo agreements?

PayTo works in the same way as other Online Banking features for networks – an account administrator will need to turn the feature on and select users and their levels of permissions.

Network Administrators – how to turn on PayTo:

Sign in to your Business Network profile in Westpac Online Banking via a Desktop:

1. Turn on PayTo
   • Go to the Administration menu option and then Features and approvals
   • Select Manage PayTo agreements and set the number of approvers you require.
   • Select Manage restricted payment frequency PayTo agreements (if you choose to) and set the number of approvers.
2. Allocate users and set permissions
   • Go to the Administration menu option and then User Administration and select the user you want to grant permission to.
   • Under Account and service accounts, select the target account, and in the Select features pop up, select Manage PayTo agreements and click Update
   • Repeat this process for all relevant accounts.
   • Under Other Permission for the user, select Manage restricted payment frequency PayTo agreements if required for this user.  

Note: Pausing, resuming or cancelling a PayTo agreement only requires one user (who has the Manage PayTo agreements feature allocated). Please keep this in mind when allocating users for PayTo.