FAQs

Am I eligible for a bank account in Australia?

To be eligible to open an Australian bank account you must:

• ​Be 14 years or over
  
• Have an Australian residential address and mobile phone.
   

Already in Australia? Open a Westpac Choice account online or in a local branch. You’ll need two forms of ID and a mobile phone.

Still overseas? If you’re arriving in Australia within 14 days, you may be able to do some of the set up in advance, like:

• Create a Customer ID and Online Banking profile
  
• Set up a Westpac Choice everyday account
  
  

Then, once you arrive in Australia, your account will be activated once your ID is verified.

Verifying your ID: If you’re unable to verify your ID online, you’ll need to visit a branch for verification.​

For a list of documents that we accept, refer to Identification Checklist. (PDF 657KB)

Find out more about Banking in Australia