FAQs
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If I change my Autopay options, when will they take effect?
If changing the type of payment or amount:
Changes to your Autopay payment options take effect for your current credit card statement, unless those changes are made after 11:00pm AEST/AEDT on the Statement To date shown on your current credit card statement.
If changing the account you’re paying from:
You’ll need to change the nominated account you are paying from before 11:00pm AEST/AEDT on the payment Due Date for the changes to take effect for that statement.
If paying from a non-Westpac account:
The same timings apply, but you’ll have to allow extra time to visit a Westpac branch with your Card Autopay Request form (PDF 636KB) and ID to make any changes.