You’ll love getting to know us
Australia’s first bank
With the largest banking network we’ve been helping Australians for over 200 years.
Banking for you
Support in many languages with resources to teach kids and teens about money.
Layers of security
Smart tools like SaferPay, Dynamic CVC and Verify help keep your money safe from scams.
Australia's Best Banking App
The Westpac App* has features to help you budget, save and stay on top of your finances.
Why start with a customer profile?
Get verified once
Setting up your profile means there's no need for identity checks when applying for products.
Convenience
Once you’re a customer we can prefill some of your details, to fast-track your applications.
Third party access
Helpful to keep an eye on a child's or loved one's Westpac account if you don’t bank with us yet.
Time to explore
Download the Westpac App and discover the tools and features to help you bank smarter.
Save time, join online
You're always in control
You can choose how we communicate with you. Once you've set up your customer profile, you can easily manage your marketing preferences. Select the type of messages you'd like to receive and how frequently. This way, you can stay updated in a manner that best suits your lifestyle.
Smart budgeting and saving tools
Layers of scam and fraud protection
Things you should know
Learn more about how you can keep yourself safe.
Our Privacy Statement explains how we collect, use and disclose your personal information and credit-related information.
Read the Westpac Online Banking Terms and Conditions (PDF 740KB) at westpac.com.au before making a decision and consider whether the product is right for you.
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*This claim is based on The Forrester Digital Experience Review™ of 4 Australian mobile banking apps in Q3 2025. Future findings are subject to change. Forrester does not endorse any company or brand, nor their products or services, nor advise anyone to select them based on this review. If you want to learn more, go to the Forrester website.
Online Banking Security Guarantee: If your Westpac account is compromised by online banking fraud, we promise to return any missing funds. This guarantee only applies if you’ve followed our Online Banking Terms and Conditions. This includes: 1. Keeping your sign-in details, including passwords or Westpac Protect™ Security codes, private, 2. Not contributing to the loss, and 3. Telling us right away if you think there’s an unauthorised transaction or fraud on your account.
Fraud Money Back Guarantee: Shop securely using your Debit Mastercard or Credit Card, backed by 24/7 fraud monitoring and our Fraud Money Back Guarantee. Westpac promises to return any missing funds to you if you've not contributed to the loss and contact Westpac right away. Check your card’s terms and conditions for full details.