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Why register for Online Banking?

  • Manage your banking securely anytime, anywhere
  • Check your account balance
  • Pay bills, transfer funds or pay anyone
  • Check your statement
  • Update your contact details
It’s quick and easy to register

You’ll need your Customer ID (find this at the top of your statement) or card number.

How to register for Online Banking

Have your card number, Customer ID, and account information on hand. You can find your Customer ID near the top of your bank statement.

In the Westpac App

Before trying these instructions make sure you update to the latest version of the app.  

  1. Tap Existing customer
  2. Tap Register for Online Banking
  3. Enter your Customer ID or card number, name and date of birth
  4. Answer any security questions, if asked
  5. Create a password
  6. Confirm your email and phone number

In Online Banking

  1. Select Sign in
  2. Select Register for Online Banking
  3. Enter your card number or Customer ID
  4. Answer the security questions, if asked
  5. Create a password
  6. Confirm your email and phone number

Next steps

It’s important to us we get our customers banking digitally to support your banking needs. You can bank securely using WestpacOnline Banking or the Westpac App anytime, anywhere. You can check your account balance, pay bills and transfer funds.

Forgot your Online Banking password or Customer ID?

The Westpac App

Take your bank with you wherever you go with the Westpac App. With security features like fingerprint ID and Westpac Protect™ Security Guarantee, you can bank with confidence.

Identify Unknown Transactions

With more information like the business name, location and contact details, you can now easily identify unknown transactions.

Transaction history

Looking for a previous transaction, payment or deposit? Search through up to 3 years of your transaction history in Westpac Online Banking.


Transfers & Payments

You can now perform more types of payments with Westpac Online Banking, including recurring payments and creating international payments.

Online Banking features

Find out more about the additional benefits and features of Westpac Online Banking.

Find it fast with Smart Search

Simply type what you’re looking for in the search bar. Available on the latest Westpac App.

Find out more

Westpac Protect Security Guarantee

Westpac ProtectTM Security Guarantee

If your Westpac account is compromised as a result of internet fraud, we guarantee to repay any missing funds, provided you comply with our Online Banking Terms and Conditions.

Things you should know

Read the Westpac Online Banking Terms and Conditions (PDF 236KB) at before making a decision and consider whether the product is right for you.

The Westpac App and Westpac Tablet Banking App are only available for use by Westpac Australia customers.

Internet connection is needed to access Westpac App. Normal mobile data charges apply.

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