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What do I need to know before I register for Online Banking?

There are two ways to register for Online Banking based on your business type.

  • Sole trader or partnership? Register online for ‘Personal’ Online Banking. 
  • Company or entity with multiple signatories? Register by completing an application form for ‘Network’ Online Banking and take it into a Westpac branch.

What’s your business type?

Register for ‘Personal’ Online Banking

If you’re an existing Westpac customer, please have your 8-digit Westpac customer number handy before you start (you’ll find it on your statements). Not a Westpac customer? To be eligible to register for Online Banking, you’ll need to open a business bank account.


Here are some things you can expect from Online Banking:

Intuitive interface Personal and business accounts in same view
Guided activation For setting up and choosing features
Online security
  • Online Banking Security Guarantee1
  • Westpac Protect™ SMS Code for transactions and account administration

Daily payment limit

  • Manage your limit of up to $10K online
  • For a higher limit, call us on 1300 655 505 (8am-8pm, 7 days a week)
Link to accounting software Set up bank feeds with MYOB, Xero and more2.​
Make multiple payments Import payment files and create payment templates
Share account access Share access with staff and/or a trusted professional
Deposit cheques Scan and deposit cheques using the Westpac App
View statements Simplify tax time with eStatements online
Things you should know

Online Banking Terms and Conditions (PDF 277KB)

This information does not take your personal objectives, circumstances or needs into account. Consider its appropriateness to these factors before acting on it. Read the terms and conditions at before making a decision and consider whether the product is appropriate for you. Transaction fees may apply. Westpac Banking Corporation ABN 33 007 457 141 AFSL and Australian credit licence 233714.

1. If your Westpac account is compromised as a result of internet fraud, our Online Banking Security Guarantee will repay any missing funds, provided you comply with our Online Banking Terms and Conditions and contact Westpac promptly.


2. Read the Westpac Online Banking Terms and Conditions (PDF 277KB) before making a decision. Not all accounts are eligible to be included in a bank feed. Not all third-party service providers support bank feeds for all accounts.

Bank feeds must be set up with third-party service provider before it can be connected in Westpac Online Banking. If your third-party service provider doesn’t appear in the drop-down menu in Westpac Online Banking, you may need to check that your third-party service provider is registered with Westpac. Should there be any changes to your user access or network access levels, you may need to disconnect your bank feed(s) as any access changes won’t impact bank feeds. The products and services offered by third-party service providers are subject to their own terms and conditions and fees and charges. Westpac doesn’t guarantee or endorse the services or products offered by third-party service providers.