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Whether you want the ease of managing your money online or prefer to transact in person, we’ve got options to help you bank the way that works for you. Just choose how you prefer to bank and we’ll show you how.

Ways to bank

The Westpac App

If you’re on the go (or even just on the couch), the Westpac App makes banking easy, convenient and secure.

Westpac Online Banking

Bank anywhere, anytime with Online Banking. Plus, have peace of mind knowing you’re safeguarded by our Westpac ProtectTM security guarantee.


Want to do your everyday banking closer to home? Our partnership with Australia Post Bank@Post means you can do just that at over 3,500 Post Offices across Australia.

Introducing co-located branches

We're bringing two branches together under one roof. This means we can keep a physical presence in more communities.

Find a branch

Come and visit us at your nearest Westpac branch to bank in person.

Our network of ATMs

Our extensive network of ATMs makes it easy to find one nearby. You can make fee-free withdrawals at any Westpac, St.George, BankSA and Bank of Melbourne ATM (conditions, charges and other fees may apply). 


Cash transactions are now available across our network of branches

You can now complete cash transactions at any Westpac Group branch across Australia, regardless of which brand you bank with.


Introducing Precinct and atmx by Armaguard, our new fee-free ATM partners

Enjoy fee-free withdrawals and balance enquiries for personal and business transaction accounts at every Precinct and atmx by Armaguard ATM. The Westpac banking network now provides access to the largest fleet of fee-free ATMs of any of the 4 major banks in Australia, with fee-free cash withdrawals at approximately 7,000 ATM locations Australia-wide.

Get in touch

Personal customers:

132 032

8am–8pm (Sydney time), 7 days

Business customers:

132 142

8am–8pm (Sydney time), Mon–Fri

Indigenous Call Centre:

1800 230 144

9am–6.30pm (CST), Mon–Fri

Westpac Indigenous and Remote Banking Services

Our team of Indigenous banking specialists are here to support you. We can help with your everyday banking needs, as well as help you understand which products or services are right for you.

Learn more about our Indigenous and Remote Banking Services

More helpful resources

Help for business customers

Our Help Hub gives you access to some of Australia's most innovative businesses, industry experts and education to help your business succeed.

Support for Agribusiness customers

We're committed to helping you achieve long-term growth with helpful resources and support when you need it.

Frequently asked questions

When deciding whether to close a branch, we consider what we’re seeing at your branch and from our customers more generally.

Over the past few years, we’ve noticed that many of our customers are using Online Banking and the Westpac App more often than visiting us in-branch. Our decision takes this into account, along with how your branch is used, its location, and its proximity to other banking services.

We understand this may mean a change to the way you bank with us. We want to help you adapt to this change, working closely with you to identify your best banking options, particularly if you have specialised banking needs. 

Things you should know

Read the Westpac Online Banking Terms and Conditions (PDF 448KB) at before making a decision and consider whether the product is right for you.