Ways to bank with us
As Australia's most connected banking network, we offer you more ways to bank with us.
Whether you want the ease of managing your money online or prefer to transact in person, we’ve got options to help you bank the way that works for you or your business. Just choose how you prefer to bank and we’ll show you how.
More access to your cash
You can complete cash transactions across Australia in over 7,000 places regardless of which Westpac Group brand you bank with.
That means you can now access your cash fee-free in any Westpac, St.George, BankSA and Bank of Melbourne branch or ATM, as well as Australia Post outlets, atmx and Precinct ATMs.
As Australia's most connected banking network, we are keeping help on hand in over 180 regional communities. Learn more about how we are supporting regional Australia.
More ways to bank
The Westpac App
If you’re on the go (or even just on the couch), the Westpac App makes banking easy, convenient and secure.
Westpac Online Banking
Bank anywhere, anytime with Online Banking. Plus, have peace of mind knowing you’re safeguarded by our Westpac ProtectTM security guarantee.
Find a branch
Come and visit us at your nearest Westpac or Westpac Group branch to bank in person.
In some locations we have brought two branches together under one roof so we can keep a physical presence in more communities.
Our network of ATMs
Our extensive of ATMs makes it easy to find one nearby. You can make fee-free withdrawals at any Westpac, St.George, BankSA and Bank of Melbourne, atmx or Precinct ATM (conditions, charges and other fees may apply).
Bank@Post
Want to do your everyday banking closer to home? Our partnership with Australia Post Bank@Post means you can do just that at over 3,300 Post Offices across Australia.
Mobile Lending
Connect with a lending manager for a tailored home loan and genuine obligation-free support. Book an appointment and a home loan specialist will call you back, answer questions or match you with the perfect Westpac lender. They’ll arrange a meeting by phone, video, in branch, or at a venue of your choosing.
Virtual Banking
Connect with us over the phone or video with our bankers across the country, whether it’s related to everyday banking, finding out more about our products or services, or getting support to manage the next steps for your business.
Ways to bank and manage payments for your business
Online Banking for Business
Save time and get more control of your finances with Westpac Online Banking.
EFTPOS Air
Accept card and digital wallet payments on your compatible phone or tablet with the EFTPOS Air App.
Westpac Indigenous and Remote Banking Services
Our team of Indigenous banking specialists are here to support you. We can help with your everyday banking needs, as well as help you understand which products or services are right for you.
More helpful resources
Frequently asked questions
When deciding whether to close a branch, we consider what we’re seeing at your branch and from our customers more generally.
Over the past few years, we’ve noticed that many of our customers are using Online Banking and the Westpac App more often than visiting us in-branch. Our decision takes this into account, along with how your branch is used, its location, and its proximity to other banking services.
We understand this may mean a change to the way you bank with us. We want to help you adapt to this change, working closely with you to identify your best banking options, particularly if you have specialised banking needs.
No, your account details, including your BSB and account number, will remain the same.
If you have an item in Safe Custody at a closing branch, we’ll contact you to let you know. We’ll then transfer it securely to a supporting Westpac branch. Once it’s been moved, you’ll be able to access it whenever suits you.
We welcome your feedback, whether it's a suggestion or a complaint.
- Over the phone – 132 032. Centres are open 8am - 8pm, Mon-Fri from anywhere in Australia. This is the fastest way to provide feedback and resolve any concerns.
- In person at any branch or via our Regional General Manager.
- Online at westpac.com.au using our secure feedback form
- Post to: Reply Paid 5265, Sydney NSW 2001.
Things you should know
Read the Westpac Online Banking Terms and Conditions (PDF 1MB) at westpac.com.au before making a decision and consider whether the product is right for you.