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Why use Westpac Online Banking?

Bank from the comfort of your home

Skip the trip to the branch and manage your banking from home, when it suits you. Or, download the Westpac App to do your banking on the go

View your bank statements anytime

No need to wait for your bank statements to be delivered in the mail, access it anytime in Online Banking

Westpac Protect Security Guarantee

We guarantee to repay any missing funds if your Westpac account is compromised as a result of internet fraud, provided you comply with our Online Banking Terms and Conditions

Search and find your transactions

Looking for a previous transaction, payment, or deposit? Search through up to 3 years of your transaction history in the Westpac App and Online Banking

What do you need to register for Online Banking?

To register for Online Banking, you will need:
  • Your card number or Customer ID, which you can find on the top right corner of your bank statement
  • You may be asked additional security questions about your accounts, so have your account information ready

Want to know more about Westpac Online Banking?

Proof of balance

Download a summary of your account balances. No need to visit a branch or wait for your next statement.

Transfers and Payments

You can now perform more types of payments with Westpac Online Banking, including recurring payments and creating international payments.

Update contact details

Updating your contact details in Online Banking and the Westpac App is quick and easy – no need to wait in line or call us.

Find it fast with Smart Search

Simply type what you’re looking for in the search bar. Available on the latest Westpac App.

Find out more

Westpac Protect Security Guarantee

Westpac Protect™ Security Guarantee

If your Westpac account is compromised as a result of internet fraud, we guarantee to repay any missing funds, provided you comply with our Online Banking Terms and Conditions.


Things you should know

Read the Westpac Online Banking Terms and Conditions at before making a decision and consider whether the product is right for you.

Westpac Fraud Money Back Guarantee ensures that customers will be reimbursed for any unauthorised transactions provided that the customer has not contributed to the loss and contacted Westpac promptly. Refer to the Westpac Online Banking Terms and Conditions terms and conditions for full details, including when a customer will be liable.

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