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Activate your card

Activate your new Westpac card securely online. Just search Activate and have your card details ready. Follow the steps and you’ll be ready to use your card in just a few minutes.

Access your Digital Card

Get an instant digital version of your card, available 24/7 in the Westpac App. Use it for secure online shopping and bill payments, with the added protection of a dynamic CVC that updates every 24 hours.

Change your card PIN

Set a personal PIN for your card’s security. Change it quickly and easily in the App or Online Banking.

Find Cards Hub with Smart Search

Just type ‘Cards Hub’ in the Smart Search bar to manage your cards within the Westpac App.

Find out more

Card Lock

A temporary card lock provides a safety net if your card is missing, allowing you to unlock it once found or immediately report it lost or stolen.

Report a card lost or stolen

Lost your card or had it stolen? No worries! You can report it and get a replacement through Online Banking or the Westpac App.

Plus, you can use your digital card right away until your new card arrives.

Reissue a damaged card

Replace your worn, faded, or non-tapping card easily in the App or Online Banking, and enjoy the convenience of your same card number for all your regular payments and Digital Card.

Other card management features

  • Credit Card Autopay

    Automatically makes your monthly credit card repayments or PartPay payments from both Westpac and non-Westpac transaction accounts so you’ll never forget.

    Find out more

  • Notification of overseas travel

    If you're heading overseas, it's a good idea to let us know so we can keep an eye on your accounts while you're away and report any suspicious activity.

    Learn more

  • Gambling Block

    This feature enables customers to plan and manage their personal credit card and debit card spending by preventing transactions with merchants related to gambling.

    How it works

  • Manage your notifications

    With Push Notifications, receive messages on your mobile when money goes in and out of your accounts, a credit card repayment is due, or you've changed your daily limit or contact details.

    Discover more

  • Digital Wallets

    About Digital Wallets and how you can use them to make payments from your Westpac credit or debit cards.

    Find out more

Things you should know

Read the Westpac Online Banking Terms and Conditions (PDF 740KB) at westpac.com.au before making a decision and consider whether the product is right for you.

Consumer Deposit accounts and debit cards – Terms and Conditions

Westpac Debit Mastercard® Terms and Conditions for Personal Customers (PDF 338KB)

Consumer Credit Cards - Terms and Conditions

Credit Card Terms and Conditions (PDF 264KB)

Altitude Business Credit Cards - Conditions of Use

Altitude Business credit cards  (PDF 498KB)

The Instant Digital Card is only available in the Westpac App and supported with the latest version of the Westpac App. The terms and conditions applicable to your product also apply to the use of your digital card. Online Banking Terms & Conditions also apply. You may not always be able to access your digital card.

Cards to which a temporary lock can be applied will be listed when you sign into Westpac App or Online Banking and visit Lock a card temporarily under Cards services. Available on personal credit and Mastercard® debit cards only.

No additional cardholders allowed on Flex Card.

Debit Mastercard®: Westpac Choice Youth account, the eligible card age is 8. For any other transaction account, the eligible card age is 14. You must have an Australian residential address.

Mastercard is a registered trademark and the circles design is a trademark of Mastercard International Incorporated.

iPhone, iPad, iPod touch and Apple Watch are trademarks of Apple Inc., registered in the U.S. and other countries. App Store is a Service mark of Apple Inc.

Android, Google Play and the Google Play logo are trademarks of Google LLC.