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What is Autopay?

Autopay is our free service that automatically makes your monthly credit card repayments or  PartPay payments.​ You can set up and make your repayments from either Westpac or non-Westpac transaction account. You can also amend as often as you need. (Notice periods apply)
For information relating to PartPay Autopay, please refer to the  PartPay FAQs.

With Autopay you can choose to pay either:

Statement closing balance

The minimum payment

A fixed dollar amount (not available for Flex Card)

A percentage of the closing balance (not available for Flex Card).

Please refer to the FAQ section if you have a Balance Transfer or SmartPlan.

How to set up Card Autopay

You’ll need to visit a Westpac branch to set up Autopay payments from a non-Westpac account, as well as when you want to make any adjustments to your Autopay schedule. 

Please fill in the Card Autopay Request form (PDF 636KB) and take it with you (don’t forget your ID).

Important - notice periods apply

To make sure your upcoming payment is made on time, we suggest you make a separate payment (e.g. by Online Banking, the Westpac App or BPAY®)^ before the payment Due Date.

That way, if your Autopay request hasn’t been activated, you’ll be covered. If it has, it will automatically adjust the payment amount based on your separate repayment, so you won’t pay any extra.

Autopay FAQs

If you’re setting up Autopay after 11:00pm AEST/AEDT on the Statement To date shown on your most recent credit card statement, you’ll need to make the current payment separately (e.g. by Online Banking, the Westpac App or BPAY®).^

The first Autopay repayment will be processed on your next statement payment Due Date.


Autopay statement example
Things you should know

Read the Westpac Online Banking Terms and Conditions (PDF 555KB) at before making a decision and consider whether the product is right for you.

A fixed dollar or percentage of your monthly credit card statement “closing balance” will be paid. If the “closing balance” is less than your nominated amount, only the “closing balance” will be paid. If your nominated amount falls below the “minimum payment due”, Westpac will debit the “minimum payment due”.

Westpac Mobile Banking applications are only available for use by Westpac Australia customers. Internet connection is needed to access Westpac Online Banking and the Westpac App. Normal mobile data charges apply. ​

^Allow sufficient time for your BPAY® payment to be processed.

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