Terms & Conditions
Find our important information on Financial Services Guides, Product Disclosure Statements and Terms and Conditions.
Target Market Determinations
From 5th October 2021, the Design and Distribution Obligations (DDO) require product issuers to have a Target Market Determination (TMD) in place for certain products they offer.
The Banking Code of Practice
The sets the standards of practice and service in the Australian banking industry. The Code applies to individual and small business customers, as well as their individual guarantors. More information about the Code can be found here.
Retail payment service availability
Each quarter you'll find the most recent report detailing the reliability of the seven retail payment services you might use with us. Past reports can also be found on this page. Find out more.
Things you should know
A Product Disclosure Statement (PDS) is a document, or sometimes a group of documents, that contains information about a financial product including any significant benefits and risks, the cost of the financial product and the fees and charges that the financial product issuer may receive. Supplementary PDSs may be issued from time to time and must be read in conjunction with the PDS to which they relate.
This website also contains other disclosure documents such as prospectuses, product information statements (PIS), annual reports and product offerings.