Payment solutions

Every small business is different, so will benefit from different payment solutions including combinations of services. For example, you might have an EFTPOS machine on the counter and a virtual terminal for phone and mail payments out back.

Some EFTPOS terminals integrate with point of sale (POS) systems while others are standalone, meaning you manually key-in the amount to be paid. When choosing a merchant service, much will depend on your budget and the extra business features you’re prepared to invest in.

Then there are a variety of eCommerce payment gateways to choose from, plus systems for handling recurring payments automatically.

If you’re researching payment options, a good starting point could be our Payment Solution Selector Tool. Or request a callback from a member of the Westpac merchant services team for a chat about your specific needs.

In banking terms, a ‘merchant’ is anyone who sells products or services and takes payments through methods such as cash, EFTPOS (Electronic Funds Transfer at Point Of Sale), by phone or mail, or through an online payment gateway. A ‘merchant account’ in Australia is an arrangement between a bank and its customer, to facilitate such payment services.

There’s no simple answer to that question as the costs of having an EFTPOS machine or an eCommerce payment gateway can vary by system, volume of transactions, etc. Some payment solutions may work on a ‘pay as you go’ basis (such as our flat rate EFTPOS pricing option) while others may involve a monthly pricing plan based on anticipated turnover.

To get an idea of the cost of a merchant service that matches your specific needs, request a callback from a member of the Westpac merchant services team.

It’s worth carrying out research to help you identify the right payment system for your business needs. A great place to start could be our handy Payment Solution Selector Tool, which is designed to help you find payment services that may match your specific requirements.

With Westpac EFTPOS machines, you can access your daily takings straight away through instant settlement. Settle your terminal(s) before 9.30pm (Sydney time) each evening and the funds will appear in your Westpac business transaction account near instantly.