
Payment solutions
Which merchant services would you like?

EFTPOS machines
Our EFTPOS machines offer fast and secure payments at the counter or on the move. Choose a standalone EFTPOS machine or a terminal that integrates with your point of sale system.

Online payments
Take payments online, by phone and by mail, with our range of eCommerce and recurring billing solutions. Choose the payment system that best matches your business needs.
Chat with a payments specialist
Call us on 1800 029 749
(8am-8pm Sydney time, Mon-Fri)
Call us now to chat about your business and payment needs, or to ask for a product or service. Or request a callback and we’ll get back to you within 1 business day.
More ways to take payments
Frequently asked questions
A merchant facility is a payment system that allows you to accept payments for your business. Examples include a mobile EFTPOS machine, an EFTPOS terminal that integrates with a point of sale (POS) system, and an online payment system that enables a business to take one-off and recurring payments from bank accounts, and debit and credit cards.
Depending on the nature of your business, merchant facility payments could occur over the phone, online, at the counter, at the table, or on the go in a mobile business.
Make tax less taxing
See how much easier it is to complete your tax return using Online Banking.
Merchant support & stationery
- Call 1800 029 749 for 24/7 tech support
- Order paper rolls
- Visit the merchant support centre
- Trouble shooting guides
Helpful information
Things you should know
Applications for merchant services are subject to approval. Terms and Conditions and other fees and charges (PDF 69KB) apply. Full details are available on request.
The PayID types available to you may vary depending on your customer profile. If you register your mobile as a PayID, it needs to be the same as your SMS Protect Code TM. If you register your ABN, it needs to be the same as the ABN on your Westpac profile. When your PayID is registered, your details (including your Business name) will be available to people who use the service and enter your ABN PayID.
Westpac Online Banking is only available for use by Westpac Australia customers. Internet connection is needed to access Westpac Online and Mobile Banking. Normal mobile data charges apply.
Mastercard® is a registered trademark of Mastercard International Incorporated.