Which merchant services would you like?
Our EFTPOS machines offer fast and secure payments at the counter or on the move. Choose a standalone EFTPOS machine or a terminal that integrates with your point of sale system.
Take payments online, by phone and by mail, with our range of eCommerce and recurring billing solutions. Choose the payment system that best matches your business needs.
Talk to a merchant specialist
We'll be in touch within 1 business day to discuss your business needs.
More ways to take payments
Frequently asked questions
Every small business is different, so will benefit from different payment solutions including combinations of services. For example, you might have an EFTPOS machine on the counter and a virtual terminal for phone and mail payments out back.
Some EFTPOS terminals integrate with point of sale (POS) systems while others are standalone, meaning you manually key-in the amount to be paid. When choosing a merchant service, much will depend on your budget and the extra business features you’re prepared to invest in.
Then there are a variety of eCommerce payment gateways to choose from, plus systems for handling recurring payments automatically.
If you’re researching payment options, a good starting point could be our Payment Solution Selector Tool. Or request a callback from a member of the Westpac merchant services team for a chat about your specific needs.
In banking terms, a ‘merchant’ is anyone who sells products or services and takes payments through methods such as cash, EFTPOS (Electronic Funds Transfer at Point Of Sale), by phone or mail, or through an online payment gateway. A ‘merchant account’ in Australia is an arrangement between a bank and its customer, to facilitate such payment services.
There’s no simple answer to that question as the costs of having an EFTPOS machine or an eCommerce payment gateway can vary by system, volume of transactions, etc. Some payment solutions may work on a plan basis while others may be ‘pay as you go’ – or a combination of the two.
To get an idea of the cost of a merchant service that matches your specific needs, request a callback from a member of the Westpac merchant services team.
It’s worth carrying out research to help you identify the right payment system for your business needs. A great place to start could be our handy Payment Solution Selector Tool, which is designed to help you find payment services that may match your specific requirements.
With Westpac EFTPOS machines, you can access your daily takings straight away through instant settlement. Settle your terminal(s) before 9.30pm (Sydney time) each evening and the funds will appear in your Westpac business transaction account near instantly.
Things you should know
Applications for merchant services are subject to approval. Terms and Conditions and other apply. Full details are available on request.
The PayID types available to you may vary depending on your customer profile. If you register your mobile as a PayID, it needs to be the same as your SMS Protect CodeTM. If you register your ABN, it needs to be the same as the ABN on your Westpac profile. When your PayID is registered, your details (including your Business name) will be available to people who use the service and enter your ABN PayID.
Westpac Online Banking is only available for use by Westpac Australia customers. Internet connection is needed to access Westpac Online and Mobile Banking. Normal mobile data charges apply.
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