Please note
Aboriginal and Torres Strait Islander people should be aware that this website may contain images, voices or names of deceased persons in photographs, film, audio recordings or printed material.
Acknowledgement
We acknowledge the First Peoples of Australia and recognise their ongoing role as Traditional Owners of the land and waters of this country. We acknowledge Westpac’s Aboriginal and Torres Strait Islander employees, partners, and stakeholders, and pay our respects to their Elders, both past and present.
We’re here for a yarn
Language interpreter
We can arrange a free translator in some languages.
Easy English guide: interpreter (PDF 1MB)
Free call 1800 230 144
For you and your community
Your money
Get the most out of your money, wherever you are on Country:
Services & remote banking
Shareable info:
- Language interpreter service
- Easy English guides
- Kids & teens financial literacy
- Future leader scholarships
I want to...
What happens if I lose my wallet or handbag? (PDF 463KB)
How do I identify myself for the bank? (PDF 571KB)
How do I register for Westpac Online Banking? (PDF 1MB)
How do I use Mobile Banking with the Westpac App? (PDF 5MB)
Bank words – what do they mean? (PDF 6MB)
How do I get started with Mobile and Online Banking – wallet card (PDF 254KB)
To keep you safe from fraud, we need to make sure it’s really you. We might ask questions only you would know the answers to. If your personal details change – like your address, phone, or email – let us know, so we can keep your account secure.
How do I identify myself for the bank? (PDF 571KB)
Not sure if you have photo ID? Our remote Indigenous call centre mob can help. Free call 1800 230 144 9am-6.30pm, Mon-Fri (ACST)
To register for Westpac Online Banking, you’ll need your card number, Customer ID and account info. Download the Westpac App on your smartphone and follow the prompts, or register on desktop.
Reconciliation: how we’re going
Our 2022-2025 Reconciliation Action Plan (RAP) (PDF 7MB) lays out our vision for reconciliation. Reconciliation Australia has again recognised Westpac at the highest level as an Elevate RAP Partner, that reflects our ongoing commitment and leadership in reconciliation. See how we’re going in our annual Sustainability report.
Valuing culture
Elevating Indigenous voices, relationship-building, investing in cultural learning and education.
Meaningful careers
Welcoming more staff into our team, with targeted internships, recruitment and development.
Better experiences
Exploring culturally appropriate banking services, designed to meet the unique needs of specific regions.
Backing enterprises
Exploring more financial options, business development support, network access and resources.
News & articles
Contact us
Business Banking: IndigenousBusiness@westpac.com.au
Supplier Inclusion & Diversity: SupplierInclusionDiversity@westpac.com.au
Engagement: IndigenousEngagement@westpac.com.au
Careers: IndigenousCareers@westpac.com.au