Stay smart, safe, and secure
Scammers do not discriminate.
It does not matter what age you are, anybody can be targeted by a fraud or scam.
Data sourced from the Australian Competition & Consumer Commission (ACCC) scam watch site from 1 January 2020 to 31 August 2020.
Protect yourself and your business
Complete our security checklists to lower the chance of you or your business becoming a target.
How we protect you
Safeguarding your financial and personal information is our top priority. Learn more about what we do to protect you and your business against fraudulent transactions.
Report a scam
If you receive any suspicious calls, emails or SMS messages, or notice unusual activity on your account, it’s important that you let us know.
Types of scams
Learn how you can spot different types of scams and what you can do to avoid becoming a target.
Latest Scams
To stay in the loop, and stay protected, check out our list of the latest phishing scams impersonating Westpac.
Security Wellbeing Check
To help keep you up to date with the latest security features, we’ve introduced the Security Wellbeing Check. Found in the Westpac App, it checks your Westpac settings and suggests how you can improve the security of your banking facilities.
What's your scam safety score?
Take our quiz to test your knowledge
Answer simple multiple choice questions to learn about different types of scams. It’s a classic format, and these straight-forward questions have been designed to both teach and test you.
Westpac Responsible Disclosure
Protecting our customers security
We take the protection of our customer information and confidential information very seriously. We have rigorous security measures in place that protect the privacy and confidentiality of our customers, including industry best practice security and fraud detection techniques. Our CyberSecurity team are 24/7 monitoring for any new emerging cyber threats, security issues and potential vulnerabilities across the Westpac Group. Our customers and others outside the organisation play an important role in providing us with information that help support our continuous efforts to keep our customers’ information safe and secure.