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Scammers do not discriminate.

It does not matter what age you are, anybody can be targeted by a fraud or scam.

Data sourced from the Australian Competition & Consumer Commission (ACCC) scam watch site from 1 January 2020 to 31 August 2020.


Protect yourself and your business

Complete our security checklists to lower the chance of you or your business becoming a target.
 

How we protect you

Safeguarding your financial and personal information is our top priority. Learn more about what we do to protect you and your business against fraudulent transactions.
 

Report a scam

If you receive any suspicious calls, emails or SMS messages, or notice unusual activity on your account, it’s important that you let us know.
 

Types of scams

Learn how you can spot different types of scams and what you can do to avoid becoming a target.

 

Latest Scams

To stay in the loop, and stay protected, check out our list of the latest phishing scams impersonating Westpac.
 

Security Wellbeing Check

To help keep you up to date with the latest security features, we’ve introduced the Security Wellbeing Check. Found in the Westpac App, it checks your Westpac settings and suggests how you can improve the security of your banking facilities.

Westpac Responsible Disclosure

Protecting our customers security

We take the protection of our customer information and confidential information very seriously. We have rigorous security measures in place that protect the privacy and confidentiality of our customers, including industry best practice security and fraud detection techniques. Our CyberSecurity team are 24/7 monitoring for any new emerging cyber threats, security issues and potential vulnerabilities across the Westpac Group. Our customers and others outside the organisation play an important role in providing us with information that help support our continuous efforts to keep our customers’ information safe and secure.

Privacy policy

We are bound by the Privacy Act and will protect your personal information in accordance with the Australian Privacy Principles. These principles govern how we can collect, use, hold and disclose your personal information. Our privacy policy is available at westpac.com.au or by calling   132 032.