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Credit Reporting Policy

Our Credit Reporting Policy explains how we manage your credit information. Our handling of credit information is regulated by the Privacy Act and the Privacy (Credit Reporting) Code (known as the 'CR Code').

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EU Data Protection Policy

From 25 May 2018, the General Data Protection Regulation (GDPR) regulates the processing of personal information under European Union (EU) law.

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Westpac Privacy Policy

Our Privacy Policy describes how we protect and safeguard your financial information and comply with the Australian Privacy Principles.

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Privacy reforms

The Federal Government has made significant changes to the Australian Privacy Act.

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Comprehensive Credit Reporting (CCR)

Comprehensive credit reporting (CCR) in Australia now means your credit report contains more information, such as account open and close dates, types of credit, credit limits and up to 24 months of repayment history information. 

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Statement of Notifiable Matters

Our Statement of Notifiable Matters complements our Credit Reporting Policy and contains information on the entities we may disclose your credit information as well as your rights.

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Westpac surveys

To help us improve our products and services, we regularly run voluntary customer surveys.

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