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What are Push Notifications?

Push notifications are notifications that are sent to your mobile device when money goes in and out of your accounts, a credit card repayment is due or you’ve changed your daily limit or contact details. This is a free service that can be set up through the Westpac App or in Online Banking.

  1. Hover your cursor over ‘Service’ and click ‘Preferences’.
  2. Click ‘Notifications and marketing’.
  3. Choose which notifications you would like to receive.

Why should I activate Notifications?

  • Stay on track with your deposits and withdrawals

    Get a Push notification from your ATM transactions for a deposit or withdrawal.

  • Know when and where your money is going

    Get notified about deposits and withdrawals on your transaction, savings or credit card accounts. For example, when you get paid, or a regular withdrawal comes out like a gym membership or insurance premium.

  • Detect fraudulent activity instantly

    By receiving push notifications you can increase your awareness of your account activity, making it easier to spot suspected fraudulent transactions. You can learn more about how Westpac Protects you by visiting our Security hub

Customise your Notifications

Choose your notifications

To customise your notifications in the Westpac App, use the search tool and type in ‘notifications’ and select ‘notifications and marketing’.

Transaction notifications

Turn notifications on or off to see credits or debits from your accounts.

Security and payment reminders

Turn Push notifications on or off for credit card payment reminders as well as for changes to your personal details or daily payment limit.

Frequently asked questions

If you haven’t already, you will start to receive payment notifications over the coming weeks as we gradually turn on the feature for all customers.

You can control what notifications you receive in the Westpac App by searching for Notifications or by navigating to
Profile>Settings>Notification and marketing>Notification settings.

Transaction notifications by account type

  • Deposit 
  • Withdrawal

Security

  • Change of personal details
  • Change of personal Daily Payment Limit

Credit Card

  • Credit card repayment reminder
     

You can also stop receiving Push notifications on your device by searching Notifications in the Westpac App and navigating to Notification and marketing>Manage push notification devices and tapping Remove for the appropriate device.

  

Push Notifications FAQs

To find your answers faster search the FAQs for Push Notifications.

 

Supported Devices

For the best Westpac App experience, check your browser and operating system are up-to-date.
 

Online Banking Features

These easy to use Online and Mobile Banking features will give you a better view of your finances.
 

Things you should know

Read the Westpac Online Banking Terms and Conditions before making a decision and consider whether the product is right for you.