FAQs
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What does available balance mean?
Your available balance is the amount you can use right now from your Worldwide Wallet.
When you make a payment, the amount is immediately deducted from your available balance and shown as pending while it's processed. Most pending transactions are completed within up to 5 days, but payments for hotels, car rentals, or cruises may stay pending for up to 30 days. Keep in mind that pending transactions may alter the balance shown in the App or Online Banking.
Things you should know
Westpac Worldwide Wallet Product Disclosure Statement (PDF 371KB)
Online Banking Terms and Conditions (PDF 633KB)
You should read the Westpac Worldwide Wallet Product Disclosure Statement (PDF 371KB), Online Banking Terms and Conditions (PDF 633KB), and Westpac Retail and Business Banking Financial Services Guide (PDF 218KB) before making a decision and consider whether these products are appropriate for you. This information does not take into account your personal objectives, financial situation or needs and you should consider its appropriateness having regard to these factors before deciding to acquire these products.
A target market determination has been made for this product. Please visit westpac.com.au/tmd for the target market determination.
Information will be disclosed to third parties about you and your Product, or transactions made by you with the Product, as necessary for the service provision or as required by law. Westpac’s Privacy Statement explains our commitment to the protection of your personal information or you can learn more by calling 132 032.
Online Banking Terms and Conditions (PDF 633KB)
You should read the Westpac Worldwide Wallet Product Disclosure Statement (PDF 371KB), Online Banking Terms and Conditions (PDF 633KB), and Westpac Retail and Business Banking Financial Services Guide (PDF 218KB) before making a decision and consider whether these products are appropriate for you. This information does not take into account your personal objectives, financial situation or needs and you should consider its appropriateness having regard to these factors before deciding to acquire these products.
A target market determination has been made for this product. Please visit westpac.com.au/tmd for the target market determination.
Information will be disclosed to third parties about you and your Product, or transactions made by you with the Product, as necessary for the service provision or as required by law. Westpac’s Privacy Statement explains our commitment to the protection of your personal information or you can learn more by calling 132 032.
1. No ATM withdrawal fee at Westpac Group or select Westpac Group partner ATMs in Australia and Global ATM Alliance partners. Other fees and charges may be payable.