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How to activate your card

In the Westpac App

Before trying these instructions make sure you update to the latest version of the app.  

  1. Activate your card via Cards Hub or Search Activate Card in the Smart Search bar​
  2. Enter the Card number
  3. Tap Activate
  4. Tap to change your card PIN (optional)​

In Online Banking

  1. Go to Service > Services > Card Services​
  2. Select Activate Card
  3. Enter the Card Number and expiry date and select Activate

Activating a business debit or credit card?​

If you're a business customer, you’ll need to have a personal profile and be registered for Online Banking to activate your card online. Simply switch to your personal profile and follow the steps.

If you don’t have a personal profile, register for Online Banking before activating your card.​

Download the Westpac App

Download the Westpac App now from Google Play or the App Store

Find out more

Things you should know

Read the Westpac Online Banking Terms and Conditions (PDF 236KB) at westpac.com.au before making a decision and consider whether the product is right for you.


Fees, charges and credit criteria apply. Read the terms and conditions available at request before making a decision.

Mobile and Tablet Banking applications are only available for use by Westpac Australia customers.

Internet connection is needed to access Westpac App​. Normal mobile data charges apply.

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© Westpac Banking Corporation ABN 33 007 457 141 AFSL and Australian Credit Licence 233714.