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What is the Digital Card?

With your Westpac Digital Card, you’ll never be without your card again. It’s a digital version of your card, but instantly available 24/7 in the Westpac App. Use it just like your physical card to shop online, pay bills, make in-app purchases and set up your recurring card payments,  or even add it to your mobile or wearable wallet to shop in-store.

Your Digital Card comes in handy

  • While you're waiting for your new card to arrive
  • If your card is lost or stolen, so you can still access your money
  • When you don’t have your card on you but need a way to pay

Digital Card features

Convenience

You won’t get stuck without access to your money, even if your physical card isn’t on you.

Security

Your 3-digit security number is dynamic, refreshing every 24 hours to help ensure your details are kept safe.

Compatibility

Add your card details to your mobile or wearable wallet to make in-store transactions. 

Continuity

If your card is replaced, the Digital Card can be used to update your digital wallets, online subscriptions and set up recurring card payments straight away.  

How to use your Digital Card in the Westpac App (Mobile)

  • New appNew app
  • Classic appClassic app

Need to download the Westpac App?


Where to find your Digital Card

Check which app you have:

Screenshot of the new app dashboard next to the classic app dashboard. If your app dashboard navigation starts with a Home link you have the new app.

MOBILE

New Westpac App

Get the app (min. iOS 13.0.0)

  • Tap Cards and swipe to select a digital card
  • Tap Show to display the card number, expiry date and CVC (Card Verification Code).
  • Enter the SMS code sent to your registered mobile
  • You can generate a dynamic CVC every 24 hours - simply tap Show Digital Card
Classic Westpac App
  • Tap the account you want to access digital card
  • Tap Services > Card services
  • Tap Digital card and follow the prompts
  • Generate a CVC (Card Verification Code)
Things you should know

Consumer Deposit accounts and debit cards – Terms and Conditions

Westpac Deposit accounts for personal and self managed superannuation (PDF 1MB)

Westpac Debit Mastercard® Terms and Conditions for Personal Customers (PDF 206KB)

Deposit accounts for personal customers (No longer available for sale) (PDF 8MB)
 

Consumer Credit Cards - Terms and Conditions

 

Altitude Business Credit Cards - Conditions of Use
Altitude Business credit cards (PDF 255KB)
 

The Instant Digital Card is only available in the Westpac App and supported with the latest version of the Westpac App. The terms and conditions applicable to your product also apply to the use of your digital card. Online Banking Terms & Conditions also apply. You may not always be able to access your digital card.

World Mastercard®, Mastercard® and the Mastercard brand mark are registered trademarks, and PayPass is a trademark of Mastercard International Incorporated.

Android, Google Pay and Google Play are trademarks of Google Inc

Apple, the Apple logo, Apple Pay and iPhone are trademarks of Apple Inc., registered in the U.S. and other countries. App Store is a service mark of Apple Inc.

 

© 2019 Westpac Banking Corporation ABN 33 007 457 141 AFSL and Australian credit licence 233714