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Use Smart Search to:

Manage your cards

Activate, change your pin, or lock your card temporarily. You can also access a digital version of your card

Manage your profile

Update your contact details, change your daily payment limit, and manage your notifications

Access statements and reports

Download eStatements, your Interest and tax summary, proof of balance, and recent transactions report

Discover more features

Pay payees, set up Quick view, access Cardless cash, customise your wallpaper, and open a new account

Start Searching!

Here’s some phrases to get you started


To manage your cards, search:

  • Lock card
  • Activate card
  • Digital card

To manage your profile, search:

  • Update contact details
  • Notifications
  • Daily payment limit

To access statements and reports, search:

  • Statements
  • Proof of balance
  • Recent transactions

To get help and FAQs, search:

  • Contact us
  • Chat
  • Help Centre

Frequently asked questions

Make sure you have auto updates turned on within your phone’s Settings and you’re on the latest operating system (minimum requirement is iOS 13). The new Westpac App for Android will be coming soon.

Need to download the Westpac App?

Things you should know

Read the Westpac Online Banking Terms and Conditions (PDF 341KB) at before making a decision and consider whether the product is right for you.

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