Mobile Banking - Supported devices and operating systems
Our Mobile and Tablet Banking apps and mobile site are available on a wide range of Android and iOS devices. While we support many devices, experiences and performances may vary. Certain features are not available on jailbroken or rooted devices.
Remember to keep your mobile banking app up to date to access the full range of features and the latest enhancements, including stability improvements.
|Smartphone apps||iOS 9.0 and above||Version 6.0 and above|
|Tablet apps||iOS 9.0 and above||n/a|
|Mobile site (westpac.com.au)||iOS 4.0 and above||2.3.3 and above|
|Activate a Westpac Credit card or Debit card using your smartphone camera||
|Activate a Westpac Credit card or Debit card using NFC||n/a||
|Fingerprint Sign in||
|4 digit passcode||
The Westpac skills for Amazon Alexa are available on all devices that support Amazon Alexa. Learn more about Alexa and Alexa-enabled devices.
Update your mobile banking app
Update your mobile banking app to access the full range of features and the latest enhancements, including stability improvements.
How to update your app
It's easy to upgrade to the latest version - just follow these steps:
- Open the Play Store app and slide out the left hand menu.
- Tap on My apps, to see apps that have an available update.
- Look for the banking app icon and tap on Update.
- Open the App Store on your iPhone.
- Tap the Updates icon at the bottom of the screen.
How to check what version you are on
Open the Westpac Mobile Banking app and tap the menu button (three purple lines) located at the top left. The version number is displayed at the bottom of the screen.