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Westpac Live features by device

  Mobile Desktop Tablet
Make payments
Pay your bills, family and friends
Update details
Update your contact details online
Password reset
Reset your password online
Card on hold
Temporarily lock and unlock your card until you find it1
Report card lost or stolen
Report your card lost or stolen to stop all transaction on your account
Quick Balance
Use Quick Balance to see your available balance without signing in2
Cardless Cash
Use Cardless Cash to withdraw cash without your Debit Card3 at any Westpac, St.George, Bank of Melbourne or BankSA ATM
Proof of balance statement
Download a summary of your accounts and balances
Opt out of paper statements and view your bank statements online
Travelling overseas
Notify us when you're travelling to help avoid fraud
Card activation
Activate your debit or credit card online
Manage Your Term Deposit
Renew your Term Deposit online


Did you know you could manage your banking, cards and accounts all from within Westpac Live? Discover the range of popular features within Westpac Live today.

Things you should know

1. Card Lock: Lock a card temporarily: Locking your card will temporarily stop new transactions on your card. Your card will automatically unlock after 15 days (unless you unlock it earlier or cancel the card). Available on personal credit and Mastercard® debit cards.

2. Quick Balance: Only eligible accounts can be displayed. Available on compatible devices with supported operating systems. View the full list of compatible devices and supported operating systems at

3. Cardless cash: Cardless cash is available on eligible Westpac transaction accounts with a linked debit card. Cardless cash limit of 3 withdrawals per day applies, subject to $500 daily withdrawal limit and $1,000 weekly withdrawal limit. Only available at Westpac Groups ATMs in Australia. To access cardless cash on your mobile you must be registered to use Westpac Online Banking and download the Westpac Mobile Banking App.