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Set or Change your card PIN

  • You will be asked to create a PIN when you activate your new card
  • You can change your PIN at any time with Online & Mobile Banking.

How to change your card PIN

Don’t forget to activate your new card before setting your PIN.


  • Go to Service > Services > Card services
  • Select Set or change PIN
  • Go to Self service > Account Services
  • Tap Set or change PIN

Which cards are eligible to have a PIN change online?

  • New or replacement Debit Mastercards® issued after 1 March 2015
  • New or replacement Credit Cards issued after 1 April 2016
  • All Westpac Handycards, regardless of issue date.
Things you should know

Deposit Accounts for Personal & SMSF customers Terms and Conditions (PDF 234KB)

Westpac Debit Mastercard® Terms and Conditions (PDF 372KB)

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Mastercard® and the Mastercard brand mark are registered trademarks of Mastercard International Incorporated.