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One place for all your cards

We’ve redesigned the Westpac App to make it easier to find and manage your cards, giving you greater control and flexibility.

Digital Card

Think of it as a digital version of your card, but instantly available, 24/7 in the Cards Hub. Use it to shop online and pay bills. 

Activating your card

When you receive a new Westpac card, it’s now easier to activate it.

Just head to the Cards Hub, with your Westpac card details ready and you'll be good to go in minutes.

Card Lock

If you’ve misplaced your card and there’s a chance you’ll find it, a temporary lock keeps your card secure while you look for it.

Find Cards Hub with Smart Search

Simply type Cards Hub in the Smart search bar to manage and control your cards easily through the Westpac App.

Find out more

Change your card PIN

For personalised security, choose your own card PIN.

Protect your money by setting or changing your card PIN anytime in the Cards Hub.

Report a card lost or stolen

Don’t panic, just let us know what happened.

Go into the Cards Hub to tell us immediately about any suspicious transactions or cancel a card you know you’ve lost or has been stolen. You can then order a replacement card if needed.

Card damaged or expired?

If your card is damaged, faded or won’t tap, it’s simple to order a new one in Online Banking or Cards Hub in the Westpac App.

How to access the Cards Hub

Step 1

Sign in to your Westpac App

Step 2

Tap on Cards at the bottom of the page

Things you should know

Read the Westpac Online Banking Terms and Conditions (PDF 236KB) at before making a decision and consider whether the product is right for you.

Consumer Deposit accounts and debit cards – Terms and Conditions

Westpac Debit Mastercard® Terms and Conditions for Personal Customers (PDF 3MB)

Consumer Credit Cards - Terms and Conditions

Credit Card Terms and Conditions (PDF 200KB)

Altitude Business Credit Cards - Conditions of Use

Altitude Business credit cards  (PDF 362KB)

The Instant Digital Card is only available in the Westpac App and supported with the latest version of the Westpac App. The terms and conditions applicable to your product also apply to the use of your digital card. Online Banking Terms & Conditions also apply. You may not always be able to access your digital card.

Cards to which a temporary lock can be applied will be listed when you sign into Westpac App or Online Banking and visit Lock a card temporarily under Cards services. Available on personal credit and Mastercard® debit cards only.

No additional cardholders allowed on Flex Card.

Westpac Debit Mastercard® holders need to be at least 14 years of age and have an Australian residential address to be eligible for the card. If you're not eligible for a Westpac Debit Mastercard, apply for a Handycard to access your account.

World Mastercard®, Mastercard® and the Mastercard brand mark are registered trademarks, and PayPass is a trademark of Mastercard International Incorporated.

Android, Google Pay and Google Play are trademarks of Google Inc

Apple, the Apple logo, Apple Pay and iPhone are trademarks of Apple Inc., registered in the U.S. and other countries. App Store is a service mark of Apple Inc.

© Westpac Banking Corporation ABN 33 007 457 141 AFSL and Australian Credit Licence 233714.