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How do I register for Westpac Protect™ SMS Code? 

You can do this in Online Banking, the Westpac App or the Westpac Tablet App, as long as your mobile number is linked to the account.

To add your mobile number, call us on 1300 655 505 or +61 2 9155 7700, if overseas.

  • Go to Service > Preferences > Security
  • Go to SMS Code and select Activate
  • Confirm your mobile number and select Confirm
  • Enter the SMS code sent to your device
  • Select Authorise
  • Go to Security & access and select Manage Security Devices
  • Tap Activate SMS code
  • Confirm your mobile number
  • Enter the SMS Code sent to your device
  • Tap Continue


If you're the Administrator of a Business Network, you can register users for SMS code in Online Banking:

  • Go to Service > Preferences
  • Select User administration
  • Select the user and then select SMS code


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