FAQs

How do I add my card to Apple Pay?

To add your card to Apple Pay, you’ll need to have enabled either Face ID, Touch ID or a passcode on your device, and an Apple ID signed in to your iCloud account. Ensure your region is set to Australia and you have internet access. 

Add your card to Apple Pay on an iPhone or iPad

•       On iPhone open the Wallet app and tap + in the top right hand corner

•       On the iPad, go to Settings, tap Wallet & Apple Pay and tap Add Card

•       Follow the prompts. Ensure your card number, expiry date, CVC and embossed name exactly match the details         displayed on your physical card. You can change any scanned details that were incorrectly pre-populated or         scanned by the Wallet.

•       Read and agree to the Westpac Apple Pay Terms and Conditions

•       We may ask you to verify your identity via an SMS code for security purposes, your details are verified your card is added and ready to use

•       More information:  https://support.apple.com/en-au/HT204506

Add your card to Apple Pay on an Apple Watch

•       You will need to pair your compatible iPhone device with your Apple Watch

•       Open the Apple Watch app on your iPhone, Tap Wallet & Apple Pay and tap Add Card

•       Follow the prompts, using your device’s camera to capture your card’s information, or enter the card details         manually. Ensure your card number, expiry date, CVC and embossed name exactly match the details displayed         on your physical card. You can change any scanned details that were incorrectly pre-populated or scanned by         the Wallet. Tap Next

•       Read and agreed to the Westpac Apple Pay Terms and Conditions

•       We may ask you to verify your identity via an SMS code for security purposes, you may need to enter the SMS code, your details are verified your card is added and ready to use

•       More information: https://support.apple.com/en-au/HT204506