FAQs

How do I close my account?

• Sign into Online Banking or the Westpac App (eligible credit card and Flexi Loan accounts)
• Visit a branch
• Call 132 032 or +61 2 92939270 if overseas

If you’re a business bank customer, contact your Relationship Manager or call 132 142.
 

More information on closing accounts:

• Credit cards
• Everyday account or savings account including DIY Super Working and Savings accounts
• Term Deposit
• Personal loan
• To close a residential home loan, complete, scan and email the Property & Security Request form to securityvariations@mortgage.westpac.com.au.