How can I close an account?
For information about closing your account you can:
- visit a branch. You can locate a branch address on our website; or
- call us on 132 032 or if you are overseas on (+61 2) 9293 9270.
If you are a business bank customer, please contact your Relationship Manager or call 132 142.
More detailed information on closing certain types of accounts is below.
- To close a personal credit card account
- To close an everyday (transaction) account or a savings account (including DIY Super Working accounts and DIY Super Savings accounts)
- To close a term deposit account
- To close a personal loan account
- To close your residential home loan, you can initiate the process by completing the Request to Vary Security form. Once completed, the form will need to be scanned and emailed to firstname.lastname@example.org.