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How do I pay by BPAY®

You can make a BPAY® payment in Online Banking, the Westpac App and the Westpac Tablet App. You must be registered for Westpac Protect™ SMS Code. 

  • Go to Payments > Make a payment and select the BPAY tab
  • Select a biller from the drop down menu or click Pay new payee and enter the new payee details
  • Select From account
  • Enter the Amount, Date and Payment frequency
  • Select Continue
  • Review your payment details and select Confirm
  • Drag the From account to the Payment zone and drop the coin onto the BPAY® zone
  • Tap To and select a BPAY® account or tap Add (+) to add a new BPAY® biller
  • Enter the details
  • Tap Make payment and then tap Confirm
  • Enter the SMS code sent to your registered mobile
  • Tap Authorise to complete your payment

To make a BPAY® payment over the phone

Call 132 032 and select option 1. Key in your 8-digit customer number and 3-digit password and follow the prompts.


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