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How do I lock my PayID?   

To stop payments to your PayID, you can contact the Help Desk on 1300 655 505 who can lock it.

We monitor PayID usage to manage misuse and fraud. We will lock your PayID if we reasonably suspect misuse of your PayID or use of your PayID to procure payments fraudulently.

Your PayID may also be locked if your linked account can no longer receive payments. In these circumstances your ability to unlock the PayID may be restricted.


Find out more about the New Payments Platform, Osko and PayID