Searching...

How do I switch to Digital Mail?

You can do this in Online Banking or the Westpac App. To update from a tablet, log into Online Banking from your browser.

In the Westpac App

Before trying these instructions make sure you update to the latest version of the app.  

  1. Search Mail settings in the Smart Search bar
  2. Tap Online to select digital mail
  3. Tap Submit

In Online Banking

  1. Go to Service > Preferences > Mail
  2. Select Mail settings
  3. Select Online for digital mail
  4. Select Submit


View more Frequently asked questions

Online enquiries

Branch opening hours

All branches are open:
9:30am - 4pm, Mon - Thurs
9:30am - 5pm, Fri
Some branches now open weekends

Find a branch

Visit your local branch