FAQs

How do I notify of overseas travel?

It's important to let us know if you're going overseas - that way we can keep an eye on your accounts for any suspicious activity.
 

The easiest way to let us know is through Mobile Banking:

1. Sign into Mobile Banking
2. Select Services and security from the top left menu
3. Under Card services, select Notify of overseas travel and follow the prompts
   

Or through Online Banking:

1. Sign into Online Banking
2. Select Services & preferences from the top menu
3. Under card services, select Notify going overseas
4. Select Travel dates and click on calendar icon to put in your dates
5. Under Countries, type in the country and select on the dropdown menu of the country you've selected (you can add more than one country)
6. Enter your contact details

View quick steps guide with video.