Searching...

Do I need Westpac Protect™ SMS Code to set up my PayID?

You need Westpac Protect™ SMS Code to set up a PayID in personal banking.


To add your mobile number or switch from a token, call 1300 655 505 in Australia or +61 2 9155 7700 from overseas.

  • Go to  Service > Services > Account services
  • Select PayID/Pay to mobile
  • Select Register now
  • Enter the SMS code sent to your registered mobile

Find out more about the New Payments Platform, Osko and PayID

Online enquiries

Branch opening hours

All branches are open:
9:30am - 4pm, Mon - Thurs
9:30am - 5pm, Fri
Some branches now open weekends

Find a branch

Visit your local branch