FAQs

New to Australia (7)

• How can I access my money in Australia?

  Find out how you can access your money in Australia.

• How do I change my arrival date?

  Call us to update your arrival date in our system.

• How do I verify my identity?

  Find out what documents you need to verify your identity.

• Am I eligible for a bank account in Australia?

  What you need to be eligible for an Australian bank account.

• How do I complete an identity check?

  There are three ways to verify your identity with Westpac’s identity check

• How do I set up a new bank account before I arrive in Australia?

  How to set up an everyday bank account before arriving in Australia.

• How do I transfer my funds to Australia?

  How to complete an international funds transfer.