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Fileshare - Frequently Asked Questions


It is a system available to all Westpac customers and employees, enabling them to securely exchange files containing sensitive or confidential information or files that are too large to be sent via email.


No, the File Sharing Service (Fileshare) can be accessed using a web browser.

Features and functionality

To share files, your banker create a folder for you to upload files.

You can upload a file by dragging and dropping the file into your personal workspace (i.e. the folder that was shared with you by Westpac) or by clicking the 'Upload' button on the right-hand side of the File Sharing Service (Fileshare) homepage and selecting the file you would like to be loaded and shared.