We are currently experiencing a high volume of calls as a result of COVID-19, but we are here to help. If you are concerned about your Home Loan repayments, please go to the home loans support page. If you are a Business customer and need help, please go to the business relief page.
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NPP payments can carry more payment information, including up to 280 characters of payment description. As a result, if you receive a fixed file format, the end of day electronic bank statement may have some shortened data content.
Find out more about the Business New Payments Platform, Osko and PayID