Skip to main content Skip to main navigation
Skip to accessibility page Skip to search input


How do I remove or suspend a card?

To remove a card in Google  Pay:

  1. Go to the Google Pay App on your phone, select the card you want to remove and select remove card; or
  2. Perform a factory reset (either using your phone or via Android Device Manager). If you are using Android Device Manager your phone will require network connectivity.

To temporarily suspend a card in Google Pay:

To suspend payments using Google Pay, you can lock your card temporarily via Westpac Live Online Banking, Westpac Live Mobile Banking or by calling us. However, locking your plastic card will also prevent you from using it to make payments.  More information about temporarily locking your card is available here.