FAQs

Travelling overseas (6)

• How do I notify of overseas travel?

  Notify us when you travel overseas so we can better monitor the security of your credit card account.

• Can I access my account while overseas?

  You can access your transaction and savings accounts to withdraw foreign currency at any overseas...

• How do I transfer funds overseas?

  You can transfer money overseas via Westpac Online Banking, Overseas telegraphic...

• I need a new PIN for my credit card or Handycard while I’m overseas.

  I need a new PIN for my credit card or Handycard while I’m overseas.

• How do I get an emergency card replacement while I'm overseas?

  Mastercard and Visa may be able to help you with the following emergencies, even if...

• What do I do if my Global Currency Card is lost or stolen?

  If you need to report a lost or stolen card, you can call the Customer Service Team