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What is a PayID?

A PayID is a piece of information that is unique to you, such as a mobile number or ABN, that you can use to accept payments. Personal customer can register a mobile number as a PayID and if you’re a Sole Trader or the owner of a company, you can use your ABN as a PayID. You can give your PayID to payees, instead of using your BSB and account number, giving you an easier way to share your account details.

To create a PayID, you will need to be registered for Westpac Protect™ Security Code as your Security device and have an eligible Osko account.  

How can I create a PayID using a mobile number or ABN?

In the Westpac App

Search PayID in the Smart Search bar

In Online Banking

Personal customers

Go to Service > Preferences > Account Services > PayID/Pay to mobile

Business customers (ABN)

Go to Service > Account Services > PayID settings > Create new PayID

How can I give my staff access to create a PayID on my behalf?

If you're the Administrator of a Business Network, you can give your staff permission to create a PayID.

In Online Banking

  1. Go to Administration > User administration
  2. Select the person you want to give access
  3. In Other Permissions, select Manage PayIDs
  4. Then scroll down to Save

Need help?

Learn more about the New Payments Platform, Osko and PayID.