FAQs

Why do I no longer have the option to select the payment network (Mastercard® or eftpos)?

Apple have changed the user experience on devices running iOS 18 and WatchOS 11 and above.
 

For debit cards added to your Apple Wallet after installing the latest OS, merchants will now select the network via which they wish to route transactions. You can still use Apple Pay the same way you always have by double clicking the side button and authenticating with Touch ID, Face ID or passcode.
 

If you have a debit card that was already added to your Apple Wallet when you upgraded the OS, or if you are still running an older operating system, you will still be able to select the payment network on those cards.
 

If you want to change your payment network, and still have the functionality available, refer to the FAQ How do I change my payment network from Mastercard to eftpos? for help if needed.