FAQs

How do I view eStatements for an account that has been closed?

In Westpac Online Banking

1. Sign in to Online Banking, Click on Overview then Statements
2. On the Statements page, select the Closed accounts tab to see a list of eligible Closed accounts with available statements.

In the Westpac Mobile Banking app

1. Tap Self serve on the bottom menu bar, then Statements (incl. closed accounts) under Statements and reports
2. Tap the Closed accounts tab to see to see a list of eligible Closed accounts with available statements

Having trouble? Find out why you can't see statements for closed accounts.