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How do I close my credit card?

To close your credit card, please call us on 1300 651 089 (9am-8pm Sydney time, Mon-Fri), from anywhere in Australia or +61 2 9293 9270 if you are calling from overseas.

Just keep in mind that:

  • Only the primary cardholder can close a credit card.
  • We can provide you with written confirmation that we’ve closed your account if you ask us for it.
  • You’ll need to cancel any direct debits you’ve set up on your credit card, or otherwise the debits will still be charged to your account and you’ll need to pay them.
  • You’ll receive a statement every month until your balance is cleared (to nil again).

We look forward to helping you further over the phone or at your local Westpac branch.

 

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