FAQs

How do I close my credit card?

To close your credit card, please call us on 1300 651 089 (9am-8pm Sydney time, Mon-Fri), from anywhere in Australia or +61 2 9155 7700 if you are calling from overseas.

Just keep in mind that:

• Only the primary cardholder can close a credit card.
• We can provide you with written confirmation that we’ve closed your account if you ask us for it.
• You'll need to cancel any regular payments (also known as direct debits) you've set up on your credit card, or otherwise the debits will still be charged to your account and you'll need to pay them.
• You’ll receive a statement every month until your balance is cleared (to nil again).

We look forward to helping you further over the phone or at your local Westpac branch.