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How do I add a new biller or payee?

You can add a new biller or payee any time you make a payment or transfer funds. You can also delete or amend a biller or payee in your Payee list.


  • Go to Payments > Make a Payment
  • Select Pay new payee
  • Add account details
  • Select From account
  • Add the amount, date and payment frequency
  • Select Continue

Follow our detailed step-by-step instructions

You can enter up to 1,000 payees, after which you’ll have to delete a payee before you can add a new one. You won’t be able to delete the Australian Taxation Office (ATO) or any payees set up as a repeat or recurring payment.


If you’re registered for Westpac Protect™ SMS Code, you may be asked to enter a SMS code to confirm a payment to a new payee or new or restricted BPAY Biller. The code will be sent to your registered mobile.

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