FAQs
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How do I change the mobile number for SMS Code?
You can do this in Online Banking or the Westpac App.
- Go to Service > Services > Security
- Select Change number
- To change your SMS code, you may need access to the old number.
Need help?
- Call us on 1300 655 505 8am to 8pm 7 days a week
- Drop into a branch
Read our Westpac Protect SMS Code Frequently Asked Questions.