Searching...

How do I change the mobile number for SMS Code?

You can do this in Online Banking or the Westpac App. 

 

  • Go to Service > Preferences > Security
  • Select Change number and follow the prompts
  • To change your SMS code, you may need access to the old number.

 

Need help?

 

Read our Westpac Protect™ SMS Code Frequently Asked Questions.

Online enquiries

Branch opening hours

All branches are open:
9:30am - 4pm, Mon - Thurs
9:30am - 5pm, Fri
Some branches now open weekends

Find a branch

Visit your local branch