FAQs
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How do I change my SMS Code mobile number?
You can update your mobile number via Online and Mobile Banking.
- Sign in to the Westpac App
- Select Services and security from the top left menu
- Select SMS code and token in the Security and access menu
- Select Change number
- Enter the country code and mobile number and click on Confirm Number
- Enter the new SMS code that will be sent to you and click Continue
- Click Done.
Need help?
- Call us on 1300 655 505
- Visit your nearest branch
Read our Westpac Protect SMS Code Frequently Asked Questions.