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How do I change my SMS Code mobile number?

You can update your mobile number via Online and Mobile Banking.


  1. Sign in to the Westpac App
  2. Select Services and security from the top left menu
  3. Select SMS code and token in the Security and access menu
  4. Select Change number
  5. Enter the country code and mobile number and click on Confirm Number
  6. Enter the new SMS code that will be sent to you and click Continue
  7. Click Done.


Need help?


Read our Westpac Protect SMS Code Frequently Asked Questions.