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Bank effortlessly, using your voice.

Access your account balance, recent spending history, and reward points status through Alexa, Amazon’s new voice service that instantly connects you to music, your smart home devices, and now your personal banking.

Check your balance

Get a balance update on your everyday bank and savings accounts, credit card or reward points.

Search transactions

Find out how much you spent, and search the recent transactions on your linked accounts.


Simply say, “Alexa, open Westpac"

“What are my last transactions?”

“What are my biggest transactions last week?”

“What were the recent transactions on my credit card?”

“How many reward points do I have?”

“What’s my points balance?”


Get started

1.    Download and open the Amazon Alexa app

Or, visit the Alexa Skills store on Amazon.com.au/skills.

2.    Search for the Westpac Banking skill

If using the Amazon Alexa app, go to ‘Skills’ and search for ‘Westpac Banking’; or if you’re online, search for ‘Westpac Banking’.

3.    Enable the skill

Tap ‘Enable’ to set up the Westpac Banking skill.

4.    Read and agree to the Terms and Conditions

In using the Westpac Banking skill, you agree to be bound by Westpac’s Online Banking Terms and Conditions.

5.    Sign in with your Westpac customer ID and password

Before you can set up the Westpac Banking skill, you will need to be registered for Westpac Live Online Banking.

6.    Link up to 3 eligible accounts

You can link up to 3 eligible accounts, including Westpac Choice, eSaver and Altitude Black or Platinum credit cards.

7.    Create a unique 4-digit passcode

For an added layer of security set up a unique 4-digit passcode to access the Westpac Banking skill. Your password should be different to your Online and Mobile Banking access passcodes.

8.    Start using

Start using the Westpac Banking skill by saying “Alexa, open Westpac”.

Westpac has you covered with Westpac Protect™.  You can also set up a passcode for an added layer of security.



Keep up to date with financial news

Enable Finance News from Westpac to add Westpac’s financial markets update to your Flash Briefing – your Amazon Alexa service which provides a quick overview of news and other content.
 

Keep up to date with financial news

Eligible accounts

You can link up to 3 eligible accounts, including Westpac Choice, eSaver and Altitude Black or Platinum credit cards. Most everyday and savings accounts, and credit cards are eligible.
 

The following account types cannot be linked:
 

  • variable investment loans
  • fixed rate personal loans
  • investment property loans
  • term deposits
  • foreign currency accounts
  • superannuation accounts and online investing accounts.

Frequently asked questions

Tell us what you think

Share your feedback and suggestions on how we can improve our Westpac Banking Skill via our feedback form.

Things you should know

Westpac protects your personal information in accordance with the Privacy Act 1988 (Cth). To see what information we collect and use and how we protect your privacy, please see Westpac’s Privacy Policy.

By using the Westpac Banking skill, you agree to be bound by Westpac’s Online Banking Terms and Conditions and acknowledge that the Westpac Banking skill's capability is limited to the functionality described above.

© 2018 Westpac Banking Corporation ABN 33 007 457 141 AFSL and Australian Credit Licence 233714.