Westpac Keyboard (16)
What is the Westpac Keyboard?
The Westpac Keyboard is a feature of Westpac Mobile banking app which allows customers with the Android Mobile Banking app to complete some simple banking tasks...
How does the Westpac Keyboard work?
Westpac Keyboard is a new Android keyboard. Westpac Keyboard integrates with your favourite messaging apps...
Are there additional fees for using Westpac Keyboard?
No. The standard fees for using Westpac Live Online Banking apply.
Are Westpac Keyboard transactions secure?
Yes. Before making a Westpac Keyboard transaction a customer will authenticate...
Do I also need to send the recipient my Account Name?
The recipient requires only your BSB and Account number to be able to successfully make a payment...
How do I authenticate when using the Westpac Keyboard?
You authenticate a transaction with your preferred login credentials...
How do I change the Westpac Keyboard default account?
To update or change your linked account: 1. Open the Westpac Live Mobile Banking app...
How do I move between Westpac Keyboard, the Android keyboard and other third party keyboards?
You can switch your keyboards by following the steps...
How long will it take for the Payee to receive the payment I made to them via the Westpac Keyboard?
Payments made using the Westpac Keyboard are subject to normal payment cut-off times...
Is Westpac Keyboard available on all messaging apps?
Westpac Keyboard works in all messaging and social media apps...
Why am I being redirected back to the Mobile Banking app when trying to pay some Payees?
If the payment you are trying to make requires further authorisation...
Why can't I select more than $500 for the Cardless Cash amount?
The daily limit for Cardless Cash is $500 so this is the maximum amount able to be selected.
Why do I need to nominate a default account?
To use the Westpac Keyboard you need to link one of your eligible accounts...
Why do I need to “allow full access” and what data is collected by Westpac?
Full Access is required for the Westpac Keyboard to work...
Which devices are eligible for the Westpac Keyboard?
To use the Westpac Keyboard you will need to have an Android device with the latest...
Which banking tasks can I perform using the Westpac Keyboard?
You can complete the following banking tasks using Westpac Keyboard: