FAQs

Who can I contact if I haven’t received my Cashback?

There are three ways to follow up on your missing Cashback.
 

1. ShopBack app 
   Click "Account" at the bottom right corner and search for “Report missing Cashback”
   
   
2. ShopBack Website 
   Login to ShopBack, click on “Cashback Overview”, and select the “Report missing Cashback” button
   
   
3. Submit a missing Cashback request with ShopBack.