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Get your tax started in seconds

Did you know, most Australians on average receive $2,571* from their tax return? To help, here are a few simple steps to get you started.

Meet Red, your virtual assistant

If you’ve got an everyday banking question, Red is here to help as your first point of contact – available 24 hours, 7 days a week.

A faster simpler way to pay, with PayID

Make payments in real-time, 24/7 between participating banks using a PayID or a BSB and account number.

Helpful essentials

Update your secure code mobile number

You can now save yourself a call by updating your SMS Code mobile number via the Mobile App.

Easily order foreign cash

Take the stress out of your next overseas trip and order foreign cash in available currencies via Online or Mobile Banking to collect in branch.

Account nicknames in mobile

Enjoy a more personalised banking experience by nicknaming your accounts in the Mobile App.

Other useful services

Ways to pay – Make payments using our Westpac wearable range, Fitbit Pay, Google Pay, Samsung Pay and more.

Award-winning Voice Banking – Check out Westpac’s Voice Banking suite (Siri for Westpac, Google Assistant and Amazon Alexa).

Depositing a cheque has never been easier – Deposit cheques easily through your mobile app. Available to selected customers. Conditions apply.

Westpac Protect™ Security Guarantee

If your Westpac account is compromised as a result of internet fraud, we guarantee to repay any missing funds, provided you comply with our Online Banking Terms and Conditions.



Westpac Protect Security Guarantee

Making the most of your online banking

Did you know you can manage your banking, cards and accounts all from Westpac Live Online Banking. Discover a range of convenient services today.

Find out more

Things you should know

SmartPlans are currently available for all Westpac consumer credit cards and Altitude business cards. Please read the SmartPlan Terms and Conditions.

Notifications ‘pop up’ on your mobile and are sent from the mobile banking app.  They are free of charge.

Interest and tax summary: Available for eligible accounts issued by Westpac, provided the amounts and totals are accessible or available in Westpac Live.  The summary may not reflect all accounts held by you with the Westpac Group. Any tax related information we provide should be used as a guide only.  We recommend that you seek independent professional legal and tax advice about your specific circumstances.

Read the Google Pay Terms and Conditions before making a decision and consider if it is right for you. For a full list of eligible cards please visit To use Google Pay you will need to use a compatible device with a supported operating system, details are available at Internet connection may be needed to make purchases using Google Pay and normal mobile data charges apply.

Apple, the Apple logo, iPhone and iPad are trademarks of Apple Inc., registered in the U.S. and other countries. App Store is a service mark of Apple Inc. Android, Google Pay and Google Play are trademarks of Google Inc. Mastercard is a registered trademark of Mastercard International Incorporated.

Westpac Mobile Banking applications are only available for use by Westpac Australia customers.

Internet connection is needed to access Westpac Mobile Banking app. Normal mobile data charges apply.