Skip to main content Skip to main navigation Skip to accessibility page Skip to search input

Closed account statements

View statements for eligible1 closed credit card accounts any time.

Manage your card PIN

Set or change your PIN for eligible cards2 at any time in Westpac Live.

Our mobile banking app was ranked #1 in the world

Westpac’s mobile banking app has been ranked top in the world by Forrester3 – one of the world’s most prestigious research and advisory firms.

Things you should know

1. eStatements for closed credit card accounts are only available for accounts that were closed from January 2014 onwards. Read FAQs for more details.

2. Manage your card PIN: managing your card PIN feature is available for credit cards issued since 1 April 2016 and for Debit MasterCards issued since 1 March 2015. For Handycards, you can set or change your PIN regardless of when your card was issued. You can check the issue date on the front of the card. See FAQs for more details.

3. Card on Hold: Available on personal cards only. Cards to which a temporary lock can be applied will be listed when you sign in to Mobile Banking or Online Banking and visit Lock card temporarily under Cards services.

* July 2016 Global Mobile Banking Functionality Benchmark from Forrester Research.

Westpac Mobile Banking applications are only available for use by Westpac Australia customers.

Internet connection is needed to access Westpac Mobile Banking app. Normal mobile data charges apply.

Apple, the Apple logo, iPhone and iPad are trademarks of Apple Inc., registered in the U.S. and other countries. Apple Watch is a trademark of Apple Inc. App Store is a service mark of Apple Inc. Android is a trademark of Google Inc. Windows is a registered trademark of Microsoft Corporation in the United States and other countries.