What's new in Online and Mobile Banking

We’re continuously updating our digital features so you can bank better online, on your mobile or on iPad.
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Take our mobile Security Wellbeing Check

Only available through the latest version of the Westpac App1, the Security Wellbeing Check is a new feature that allows you to review your current security settings and add an additional layer of protection.

 

Pay now with an Instant Digital Card

Waiting for your new card to arrive? With an Instant Digital Card2 you can view your debit and credit card details, enable digital transactions and make contactless payments, all from the Westpac App.

 

Help out those in need

With our new digital payment feature, you can easily make donations to the Salvation Army Bushfire Appeal, Westpac Foundation and other charities. Available through Online and Mobile Banking.
 

Meet Red, your virtual assistant

If you’ve got an everyday banking question, Red is here to help as your first point of contact – available 24 hours, 7 days a week.
 

A faster simpler way to pay, with PayID

Make payments in real-time, 24/7 between participating banks using a PayID or a BSB and account number3.
 

Helpful essentials

Secure code mobile number

You can now update your mobile number for your secure code directly in the Mobile App.

Easily order foreign cash

Take the stress out of your next overseas trip and order foreign cash in available currencies via Online or Mobile Banking to collect in branch.

Account nicknames in mobile

Enjoy a more personalised banking experience by nicknaming your accounts in the Mobile App.

Other useful services

Ways to pay – Make payments using our Westpac wearable range, Fitbit Pay, Google Pay, Samsung Pay and more.

Update contact details – Updating your contact details in Mobile and Online Banking is quick and easy – no need to wait in line or call us.

Go paperless with eStatements – Enjoy the security and convenience of eStatements. Find out how to switch today.

Westpac Protect™ Security Guarantee

If your Westpac account is compromised as a result of internet fraud, we guarantee to repay any missing funds, provided you comply with our Online Banking Terms and Conditions.

 


 

Westpac Protect Security Guarantee

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Things you should know

1. Online Banking Terms and Conditions apply.

2. The Instant Digital Card is only available on the Westpac Mobile Banking app and supported with the latest version of Westpac Mobile Banking. The terms and conditions applicable to your product also apply to the use of your digital card. Online Banking Terms & Conditions also apply. You may not always be able to access your digital card. 

World Mastercard®, Mastercard® and the Mastercard brand mark are registered trademarks, and PayPass is a trademark of Mastercard International Incorporated. 

Android, Google Pay and Google Play are trademarks of Google LLC.

Apple, the Apple logo and iPhone are trademarks of Apple Inc., registered in the U.S. and other countries. App Store is a service mark of Apple Inc.

3. Fast or real-time payments are sent and received using Osko by BPAY® and can be addressed to either a PayID or a BSB and account number. Real-time payments require both the payer and payee to have Osko enabled accounts. BPAY® and Osko® are registered trademarks of BPAY Pty Ltd ABN 69 079 137 518.