What's new in Online and Mobile Banking
Forgotten your password or Customer ID?
Nickname your accounts
Enjoy a more personalised banking experience by nicknaming your accounts in the Westpac App.
Send a digital gift
Never miss a celebration or special event. Send a Digital Gift with your choice of digital card design or animated message.
Protecting You Every Day
Fraud, Scams and Identity Theft are an everyday risk, but we’re here to help. We use technology around-the-clock to constantly monitor transactions and identify risks, so you can feel confident your accounts are secure.
Things you should know
Read the at westpac.com.au before making a decision and consider whether the product is right for you.
Westpac’s Online Banking Security Guarantee - If your Westpac account is compromised as a result of Internet fraud, we guarantee to repay any missing funds, providing you comply with our Online Banking Terms & Conditions. This includes keeping your sign-in details (including passwords, Westpac Protect™ SMS codes and SecurID® Token codes) private. You must inform us immediately if you suspect the security of your access details has been compromised, or you suspect an unauthorised transaction or potential fraud on your accounts.
Our Online Banking Security Guarantee is not applicable to Corporate Online Banking.
The Digital Card is only available in the Westpac App and supported with the latest version of the Westpac App. The terms and conditions applicable to your product also apply to the use of your digital card. Online Banking Terms & Conditions also apply. You may not always be able to access your digital card.
Savings Goals: Both an account holder and an authorised user can use the Savings Goals feature, including to view, add, edit and delete the savings goals on a Westpac Life account.
Quick Balance: Only eligible accounts can be displayed. Available on compatible devices with supported operating systems. View the full list of compatible devices and supported operating systems at westpac.com.au/devices.
QR Code is a registered trademark of Denso Wave Incorporated.
Apple, the Apple logo and iPhone are trademarks of Apple Inc., registered in the U.S. and other countries. App Store is a service mark of Apple Inc.
Android, Google Play and the Google Play logo are trademarks of Google LLC.
© Westpac Banking Corporation ABN 33 007 457 141 AFSL and Australian Credit Licence 233714.